{"id":1520,"date":"2023-10-20T06:45:10","date_gmt":"2023-10-20T06:45:10","guid":{"rendered":"https:\/\/autofitouts.com\/?page_id=1520"},"modified":"2023-10-28T07:47:19","modified_gmt":"2023-10-28T07:47:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/autofitouts.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
<\/i><\/i><\/span>General FAQ<\/span><\/a><\/h5><\/div>
\n
<\/i><\/i><\/span>Can I track my order?<\/span><\/a><\/h5><\/div>
\n

Once your order is shipped, you will receive an email with your tracking details and order information. If you didn’t receive the email or are having trouble accessing these details, then head to our contact page to get in touch and we will assist you in getting this information.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How do I find out more about becoming a distributor?<\/span><\/a><\/h5><\/div>
\n

Flick us a message through our contact page and our Sales Manager will get in touch! From there we can discuss our range, pricing options and any other questions you may have!<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How quickly do you process orders?<\/span><\/a><\/h5><\/div>
\n

We aim to have anything ordered before 2pm to be shipped on the same day, or the next business day. For larger distributor orders, we would allow 1-2 business days for packing<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I organise my own shipping?<\/span><\/a><\/h5><\/div>
\n

We are happy to organise this for you or pack it ready for your own carrier to collect. All of these details can be discussed and organised with our Sales Manager.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>When will the mat I want be back in stock?<\/span><\/a><\/h5><\/div>
\n

As we manufacture the floor mats ourselves, we do our best to keep all our product in stock. If anything isn’t, we will be sure to communicate this and work with our manufacturing team to make it available as soon as possible.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Mudtamer<\/span><\/a><\/h5><\/div>
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<\/i><\/i><\/span>What if my mats don't fit?<\/span><\/a><\/h5><\/div>
\n

All of the products in our MUDTAMER floor protection range are 3D scanned for a guaranteed fit. If your mats don’t seem to fit, please get in contact and we will work with you to replace or refund your purchase.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What does your Lifetime Warranty mean?<\/span><\/a><\/h5><\/div>
\n

Our Lifetime Warranty means just that. It covers manufacturing defects and wear through. Some exceptions to this apply such damage caused by incorrect installation, purposely created damage, or damage done through trying to modify the mats.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>I'm not a distributor but I want to purchase a set for myself.<\/span><\/a><\/h5><\/div>
\n

Check out our list of vendors to find your nearest MUDTAMER stockist!<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>I see your mats are manufactured from TPE. What is it?<\/span><\/a><\/h5><\/div>
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TPE stands for Thermoplastic elastomers (sometimes known as thermoplastic rubbers) and is a mix of plastic and rubber. This offers the benefits of both polymers. Benefits include ability to stretch to moderate elongations and return to it’s near original shape creating a longer life and better physical range than most other materials.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>I want a set of MUDTAMER mats but I can't see my vehicle in your current range?<\/span><\/a><\/h5><\/div>
\n

Get in touch with us and let us know what model you would like to see! We pass all of this information to our tooling team and helps us make sure we are adding the right vehicles to our range!<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Fuel Products<\/span><\/a><\/h5><\/div>
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<\/i><\/i><\/span>How can we prove these are not Dangerous Goods?<\/span><\/a><\/h5><\/div>
\n

Our products are designed to be as safe as possible for you to use. Their safety is classified by an outside international company specialising in assessing and managing chemical safety.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do the products work?<\/span><\/a><\/h5><\/div>
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Our fuel and oil products have been through rigorous testing in the laboratory and on the dyno during design which shows their performance. This has been followed by thousands of kilometres of real life use.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How does FUELTAMER work?<\/span><\/a><\/h5><\/div>
\n

FUELTAMER breaks down deposits allowing them to be burnt off. It works all the way from the tank to the exhaust.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How do I know when my vehicle needs another dose?<\/span><\/a><\/h5><\/div>
\n

If you have not used FUELTAMER before then you need it! When you feel the difference it makes, you will be able to tell when it’s time for another bottle. As a rough guide, if most of your time driving is spent in heavy traffic, treat at around every 5000km. If you do a lot of highway driving, you can go as far as 10,000km between treatments<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I mix FUELTAMER & FUELGUARDIAN in the same tank?<\/span><\/a><\/h5><\/div>
\n

No, you should not mix FUELTAMER & FUELGUARDIAN in the same tank.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I pour a whole 100ml bottle of FUELGUARDIAN into a tank that contains less than 200L?<\/span><\/a><\/h5><\/div>
\n

You won’t do any harm by adding a whole 100ml bottle to less than 200L. FUELGUARDIAN is not only safe for use, it’s also safe on your engine.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How much does one cap of FUELGUARDIAN treat?<\/span><\/a><\/h5><\/div>
\n

One capful will treat around 6L of diesel.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How long before a service can I use OILTAMER if I am not doing my own service?<\/span><\/a><\/h5><\/div>
\n

OILTAMER is one of the few products that is safe for you to drive with while it is in the oil. It should be added just before driving to the service centre. Avoid highway driving at speed if possible.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is it the same dose for all fuel?<\/span><\/a><\/h5><\/div>
\n

FUELTAMER has the same dose across all fuel types and engines. The dose has been chosen to give the optimum level of performance and economy for your vehicle.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Windtamer<\/span><\/a><\/h5><\/div>
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<\/i><\/i><\/span>Can I install these myself?<\/span><\/a><\/h5><\/div>
\n

Yes! WINDTAMER is super easy to install and they come with everything you need to put them on yourself!<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do they come in any other colours?<\/span><\/a><\/h5><\/div>
\n

At this stage we only offer WINDTAMER in a dark smoke colour. This colour matches all paint types though and really adds to both the functionality and look of your vehicle<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":21,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"yoast_head":"\nFAQ - AutoFitouts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/autofitouts.com\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - AutoFitouts\" \/>\n<meta property=\"og:url\" content=\"https:\/\/autofitouts.com\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"AutoFitouts\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-28T07:47:19+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/autofitouts.com\/faq\/\",\"url\":\"https:\/\/autofitouts.com\/faq\/\",\"name\":\"FAQ - AutoFitouts\",\"isPartOf\":{\"@id\":\"https:\/\/autofitouts.com\/#website\"},\"datePublished\":\"2023-10-20T06:45:10+00:00\",\"dateModified\":\"2023-10-28T07:47:19+00:00\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/autofitouts.com\/faq\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/autofitouts.com\/#website\",\"url\":\"https:\/\/autofitouts.com\/\",\"name\":\"AutoFitouts\",\"description\":\"Vehicle Floor Mats\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/autofitouts.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - AutoFitouts","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/autofitouts.com\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - AutoFitouts","og_url":"https:\/\/autofitouts.com\/faq\/","og_site_name":"AutoFitouts","article_modified_time":"2023-10-28T07:47:19+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/autofitouts.com\/faq\/","url":"https:\/\/autofitouts.com\/faq\/","name":"FAQ - AutoFitouts","isPartOf":{"@id":"https:\/\/autofitouts.com\/#website"},"datePublished":"2023-10-20T06:45:10+00:00","dateModified":"2023-10-28T07:47:19+00:00","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/autofitouts.com\/faq\/"]}]},{"@type":"WebSite","@id":"https:\/\/autofitouts.com\/#website","url":"https:\/\/autofitouts.com\/","name":"AutoFitouts","description":"Vehicle Floor Mats","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/autofitouts.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/autofitouts.com\/wp-json\/wp\/v2\/pages\/1520"}],"collection":[{"href":"https:\/\/autofitouts.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/autofitouts.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/autofitouts.com\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/autofitouts.com\/wp-json\/wp\/v2\/comments?post=1520"}],"version-history":[{"count":15,"href":"https:\/\/autofitouts.com\/wp-json\/wp\/v2\/pages\/1520\/revisions"}],"predecessor-version":[{"id":1647,"href":"https:\/\/autofitouts.com\/wp-json\/wp\/v2\/pages\/1520\/revisions\/1647"}],"wp:attachment":[{"href":"https:\/\/autofitouts.com\/wp-json\/wp\/v2\/media?parent=1520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}